TERMS & CONDITIONS
Last Updated: January 29, 2026
OVERVIEW
Welcome to Moissanite House.
Throughout the site, the terms “we”, “us” and “our” refer to Moissanite House. Moissanite House operates this website and online store (the “Services”). Our store is powered by Shopify Inc., which enables us to provide ecommerce services to you.
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you may not access or use the Services.
SECTION 1 – ELIGIBILITY
By using this site, you represent that you are at least 18 years old or the age of majority in your jurisdiction.
You agree that all information you provide is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account information and for all activity under your account.
SECTION 2 – PRODUCTS
We make every effort to display product colors, details, and descriptions accurately. However:
- Colors may vary due to screen settings.
- Product images are for illustrative purposes.
- Minor variations may occur.
All product descriptions and pricing are subject to change at any time without notice.
We reserve the right to limit quantities or discontinue products at our discretion.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase.
We reserve the right to:
- Refuse or cancel any order
- Limit quantities
- Cancel orders suspected of fraud
An order is not considered accepted until payment is processed and confirmation is sent.
We may be unable to cancel orders once they are processed.
SECTION 4 – PRICING & PAYMENT
All prices are listed in USD unless otherwise stated.
Prices may change without notice.
You agree that:
- Your payment information is accurate
- You are authorized to use the payment method
- You will pay all charges incurred
We use secure third-party payment processors.
SECTION 5 – SHIPPING & DELIVERY
Shipping times are estimates only and not guaranteed.
We are not responsible for:
- Carrier delays
- Customs delays
- Events outside our control
Risk of loss transfers to you once the item is handed to the shipping carrier.
SECTION 6 – RETURNS & REFUNDS
Returns and refunds are governed exclusively by our Refund Policy, which can be found [LINK TO REFUND POLICY].
SECTION 7 – INTELLECTUAL PROPERTY
All content on this website — including images, logos, product descriptions, branding, design, and layout — is the property of Moissanite House and protected under intellectual property laws.
You may not copy, reproduce, distribute, or exploit any content without written permission.
SECTION 8 – OPTIONAL TOOLS & THIRD-PARTY LINKS
We may provide access to third-party tools or links.
We are not responsible for third-party content, policies, or actions.
Use of third-party services is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify.
However, all purchases are made directly with Moissanite House. Shopify is not responsible for:
- Product quality
- Shipping issues
- Refunds
- Disputes
You expressly release Shopify from liability relating to your transactions with us.
SECTION 10 – DISCLAIMER OF WARRANTIES
All products and Services are provided “as is” and “as available.”
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
We do not guarantee uninterrupted or error-free service.
SECTION 11 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Moissanite House shall not be liable for:
- Indirect or consequential damages
- Lost profits
- Loss of data
- Any damages arising from use of our products or Services
Our total liability shall not exceed the amount paid by you for the product in question.
SECTION 12 – PROHIBITED USES
You may not use the Services:
- For unlawful purposes
- To violate any laws
- To infringe intellectual property rights
- To distribute malware
- To collect personal data of others
- To interfere with site security
We may terminate access for violations.
SECTION 13 – TERMINATION
We may suspend or terminate access to our Services at any time without notice if you violate these Terms.
SECTION 14 – GOVERNING LAW
These Terms shall be governed by the laws of the State of Florida, United States (adjust if your business is registered elsewhere).
You agree to submit to jurisdiction in Florida courts.
SECTION 15 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Changes become effective upon posting.
Continued use of the site constitutes acceptance of updated Terms.
SECTION 16 – CONTACT INFORMATION
Moissanite House
Email: contact@moissanitehouse.com